Frequently Asked Questions

Start by taking our matching quiz or browsing our advisor catalog. Once you've found the advisor that's right for you, start a one-on-one chat and complete payment when you're ready to begin your reading.

Not at all. Many people use Zodi for the very first time. Your advisor can guide the conversation and explain what you're not sure about.

No. You can simply describe what's happening in your life. Your advisor can help shape the conversation from there.

You can ask about:

• Love & relationships
• Career
• Family
• Life purpose
• Personal growth
• Major life decisions
• Spiritual guidance
• Life transitions

Every conversation is different. You decide how long you'd like to continue chatting with your advisor.

Yes, every reading is a live conversation with a human advisor.

Each advisor goes through a review process before joining the platform. We evaluate experience, communication skills, professionalism, and the ability to provide thoughtful guidance.

Yes. Browse advisor profiles or let us recommend someone based on your answers.

Depending on their expertise, advisors may specialize in:

• Astrology
• Tarot
• Numerology
• Palmistry
• Energy work

Payment is requested right before your reading begins.

Yes. You can explore advisor profiles before adding your payment information.

We support a variety of trusted payment methods depending on your region.

Yes. We use secure technology to help protect your personal information and payment details.

Yes. Your conversations stay between you and your advisor only.

Only the information you're comfortable sharing. Providing additional context can help your advisor offer more personalized guidance.

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Verify your payment details or try another payment method. If the problem persists, contact our support team.